Returns

RETURN INTEL.

Didn't secure the perfect fit? No sweat.

UK RETURNS: SECURE YOUR REFUND.

You have 28 days from receipt to return any item. It must be in its original, unworn condition with all tags attached. We make the return process FREE and fast.

THE DROP-OFF GUIDE:

  • STEP 1: REPACKAGE. Put the item back in its original packaging with your delivery note enclosed.
  • STEP 2: LABEL. Click HERE to create your FREE Royal Mail return label.
  • STEP 3: POST. Drop off at any Post Office. KEEP THE RECEIPT—it’s your tracking proof.

NO PRINTER? NO PROBLEM. After creating your label online, you’ll receive a QR code. The Post Office can print the label for you.

PROCESSING TIME: Allow up to 5 working days. Refunds will be issued excluding the initial delivery charge incurred.

GLOBAL RETURNS / REST OF WORLD

You have 28 days from receipt to return items. Please note: International returns are made at your own cost.

THE INTERNATIONAL GUIDE:

  • STEP 1: FORMS. Repackage the item and ensure your returns form is enclosed. Download the form HERE.
  • STEP 2: LABEL. Cut out the returns label, affix it to the parcel, and pay for postage.
  • STEP 3: POST. Return via your local Post Office/courier. KEEP THE RECEIPT.

PROCESSING TIME: Allow up to 10 working days. Refunds will be issued excluding the initial delivery charge incurred.

EXCHANGES / FINAL INTEL

We do not currently accept exchanges. To switch your fit, simply return your original item for a full refund and place a brand new order. This secures your preferred size/style immediately.